Computer Skills | Troubleshooting | Internet Skills | Word Processing Skills |
| Start up/ exit computer system | Clean, protect and care for disks | Connect to the Internet or online service | Enter, edit, name, rename, copy and move text |
| Create, identify, use icons, menus, windows | Clean all parts of computer, printer and peripherals | Understand and use email: compose, edit, revise, send, read, respond, forward, attach files | Copy and move block of text information |
| Begin applications and create documents | Prepare backup copies of key applications and documents | Ability to access and utilize information available on the Internet | Ability to change document formats and style: layout, margins, spacing, fonts, tabs |
| Understand printing options | Utilize self-help resources to correct hardware and printing difficulties | Obtain an account for an ISP or be able to access Internet | Correct spelling, grammar, punctuation, word usage |
| Ability to use CDs, DVS, etc | Install and upgrade applications | Connect a modem, telephone line and cable line for access | Insert page numbers, breaks, lines |
| Initialize, name and rename disks | Keep proper operating environment for equipment | Install and configure telecommunication software |
| Copy documents from hard-drive to disk and reverse | Protect computer from viruses and spyware | Create and use email addresses for electronic mail |
| Create, Name, rename folders/ subdirectories | Get technical assistance and resources from your ISP |
| Open, work with multiple applications simultaneously |
| Open, save place documents in folders and subfolders |